> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lobbystack.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your business phone number

> Find the number callers use to reach your AI agent, get a number, replace an eligible one, and understand number access on each hosted plan.

Your phone number is one of an agent's channels. Starter and Pro include one number. Without a paid plan, your number is a [14-day free trial](https://docs.lobbystack.com/getting-started/claim-your-number.md#free-trial-number).

## Find your number

Click **Agents** in the sidebar, open the agent, and click **Channels** in its menu. The number shows under **Phone number**. Click **Manage** beside it to open the number's page.

Configure what callers hear and where the agent transfers them on its **General** page, under [Name, greeting and voice](https://docs.lobbystack.com/agent/greeting-and-voice.md) and [Transfers](https://docs.lobbystack.com/agent/calls-and-booking.md#default-transfer-number).

## Get a number

If you don't have a number yet, open the default agent's **Channels** and click **Get a number**. On Free, click **Choose my number** to try one free for 14 days. To keep your current business line, [forward it to your LobbyStack number](https://docs.lobbystack.com/getting-started/forward-calls.md).

Only the [default agent](https://docs.lobbystack.com/agent/manage-agents.md#the-default-agent) can get a number. To have another agent answer it, [move the number](https://docs.lobbystack.com/agent/channels.md#move-a-channel-to-another-agent) to that agent.

## Replace a number

Eligible workspaces can replace their number once:

**1. Open the number**

On the agent's **Channels**, click **Manage** beside the number.

**2. Search for a number**

Choose a country and area code, then review the available local numbers.

**3. Confirm the replacement**

Select a number and confirm the change. Your previous number stays active for 30 days. Update your [call forwarding](https://docs.lobbystack.com/getting-started/forward-calls.md), website links, and printed material that use the previous number.

> [!WARNING]
>
> Number replacement affects live callers. Confirm the new number before publishing it or changing external forwarding rules.

When your paid plan ends, you keep your number for 30 more days, then LobbyStack releases it. Review [plans and billing](https://docs.lobbystack.com/billing/plans.md) before changing plans.


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