> ## Documentation Index > Fetch the complete documentation index at: https://docs.lobbystack.com/llms.txt > Use this file to discover all available pages before exploring further. # Get the receptionist settings > How the receptionist greets callers, what it says about the business, when it transfers calls and what it may book. ## OpenAPI ````yaml /api-reference/openapi.json get /receptionist openapi: 3.1.0 info: title: LobbyStack API version: v1 description: >- Read calls, contacts, appointments and messages, book appointments, and subscribe to webhooks. Authenticate with an API key in the Authorization header. A platform key also names the business it acts on in the LobbyStack-Business header. Each key allows 120 requests per minute by default. servers: - url: https://app.lobbystack.com/api/v1 security: - bearerAuth: [] tags: - name: Business - name: Receptionist - name: Billing - name: Phone numbers - name: Onboarding - name: Team - name: Website chat - name: Calendars - name: Notifications - name: Calls - name: Contacts - name: Appointments - name: Messages - name: Knowledge - name: Webhooks - name: Platform paths: /receptionist: get: tags: - Receptionist summary: Get the receptionist settings description: >- How the receptionist greets callers, what it says about the business, when it transfers calls and what it may book. operationId: getReceptionist parameters: - name: LobbyStack-Business in: header description: >- The business a platform key acts on. Required with a platform key. A per-business key may leave it out; if it sends one, it must be the key's own business. schema: type: string format: uuid responses: '200': description: OK content: application/json: schema: type: object required: - data properties: data: $ref: '#/components/schemas/Receptionist' '400': description: >- The request is invalid (invalid_request), or a platform key sent no LobbyStack-Business header (business_required). content: application/json: schema: $ref: '#/components/schemas/Error' '401': description: The API key is missing, invalid, or revoked (unauthorized). content: application/json: schema: $ref: '#/components/schemas/Error' '403': description: >- Refused. insufficient_scope: the key lacks the business:read scope. forbidden: a per-business key named another business in LobbyStack-Business. key_owner_inactive: the person the key acts for can't any more: a per-business key's creator is no longer an owner or admin, or a platform key's owner_email has no verified LobbyStack account. content: application/json: schema: $ref: '#/components/schemas/Error' '404': description: A platform key named a business it cannot act on (not_found). content: application/json: schema: $ref: '#/components/schemas/Error' '429': description: >- Too many requests (rate_limited). Wait for the Retry-After header's number of seconds. content: application/json: schema: $ref: '#/components/schemas/Error' headers: Retry-After: schema: type: integer description: Seconds to wait. security: - bearerAuth: [] components: schemas: Receptionist: type: object properties: greeting: type: string description: What the receptionist says when it answers. tone: type: string description: How it speaks, such as professional or warm. summary: type: string description: >- What it tells callers the business does. Calls leave it out while summary_source is placeholder. summary_source: type: string enum: - placeholder - generated - operator description: >- placeholder: the default from sign-up. generated: written by AI from the business's knowledge. operator: written by a person or through the API, and AI never replaces it. booking_policy: type: string description: Rules it follows when it books. voice_instructions: description: Extra instructions for calls. type: - string - 'null' sms_instructions: description: Extra instructions for text messages. type: - string - 'null' chat_instructions: description: Extra instructions for website chat. type: - string - 'null' transfer_mode: type: string enum: - never - always - on_request - on_urgent - during_business_hours description: >- When it puts a caller through to transfer_number: never, always, on_request, on_urgent or during_business_hours. transfer_number: description: >- Where it transfers calls, in E.164 format. A number saved before that was required may be in another format. With no number, it never transfers. type: - string - 'null' booking_mode: type: string enum: - 'off' - request - instant description: >- instant: appointments are booked directly. request: the receptionist takes a request and the team confirms it. off: no booking. appointment_change_policy: type: object properties: enabled: type: boolean description: >- Whether callers can change their own appointments with the receptionist. allow_cancel: type: boolean allow_reschedule: type: boolean verification_mode: type: string enum: - phone_match_and_facts - otp_required - passcode_required - operator_only description: >- How a caller proves an appointment is theirs. phone_match_and_facts: their phone number and details of the booking. otp_required: a code sent by text. passcode_required: a PIN they type on the phone keypad, set on their contact in the dashboard. operator_only: the team makes the change. required: - enabled - allow_cancel - allow_reschedule - verification_mode additionalProperties: false description: >- Whether callers can cancel or reschedule their own appointments, and how they prove it's theirs. updated_at: type: string format: date-time description: ISO 8601 timestamp in UTC. required: - greeting - tone - summary - summary_source - booking_policy - voice_instructions - sms_instructions - chat_instructions - transfer_mode - transfer_number - booking_mode - appointment_change_policy - updated_at additionalProperties: false description: >- How the receptionist answers, what it says about the business, and what it may do. Error: type: object properties: error: type: object properties: code: type: string enum: - invalid_request - unauthorized - forbidden - insufficient_scope - not_found - conflict - idempotency_key_reused - idempotency_request_in_progress - booking_disabled - booking_requires_confirmation - slot_unavailable - rate_limited - rate_limit_unavailable - method_not_allowed - internal_error - business_required - key_owner_inactive - plan_limit_reached message: type: string details: type: array items: type: object properties: path: type: string message: type: string required: - path - message additionalProperties: false required: - code - message additionalProperties: false required: - error additionalProperties: false securitySchemes: bearerAuth: type: http scheme: bearer description: >- An API key from Settings > API keys (lsk_...), which acts on its own business, or a platform key from the PLATFORM_API_KEYS setting (lsp_...), which onboards and manages businesses. Scopes: business:read, business:write, calls:read, contacts:read, contacts:write, appointments:read, appointments:write, messages:read, knowledge:read, knowledge:write, webhooks:manage, billing:manage, phone_numbers:manage, team:manage, businesses:create, users:create. Only platform keys can hold businesses:create and users:create. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.