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The Services page lists what callers can book. Each service has a title, a duration, an optional price, a description, and a Bookable switch. Your receptionist uses them to explain what you offer, quote prices, and book appointments of the right length.

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Add a service

1

Open Services

Go to Agent > Services.
2

Add service

Click Add Service.
3

Name the service and set its length

Enter a clear Title, such as “Initial Consultation”, and pick the Duration. Your receptionist uses the duration to find open times.
4

Set a price

Choose a price type and enter the amount, or leave the amount empty. See Prices.
5

Describe the service

In Content, describe what the service includes and who it’s for.
6

Add

Leave Bookable on so your receptionist offers the service on calls, then click Add. The service appears in the Services table.
To change a service, click its row, edit it, and click Save.

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Prices

Your receptionist quotes the price you entered. If you leave the amount empty, it doesn’t guess one, and the Price column shows Not set. Prices use the currency you pick in AI settings.

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Duplicate, disable, or delete a service

Open the More options menu on a service’s row:
  • Duplicate copies the service and adds “(copy)” to its title. Edit the copy to set up a similar service.
  • Disable stops your receptionist from offering the service and keeps it in the table. Click Enable to offer it again.
  • Delete removes the service. Your receptionist stops offering it, and past appointments still show it.

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Choose who does each service

If you add employees, choose the services each one does on the Employees page. Callers can then book a specific person for a service.

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Help callers book the right service

Write service entries the way callers ask for them:
  • Use the plain customer-facing service name.
  • Add eligibility and prep instructions to the description only when those details are stable.
  • Mention other names callers use for the service in the description.
  • Keep unavailable or seasonal services disabled.

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Service examples

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Calendar booking

Connect Google Calendar when you want LobbyStack to check availability and add bookings to your calendar.

Connect Google Calendar

Connect a Google account and select the calendar LobbyStack should use for bookings.