You don’t need a credit card. Without a paid plan, your phone number is free for 14 days. Starter and Pro include one number. After you sign in, Settings shows your hosted usage limits. Check where numbers are available.
Before you begin
You need:- An email address and password.
- A mobile phone that can receive a text message. LobbyStack can’t verify internet (VoIP) numbers.
- A public website URL if you want LobbyStack to import website knowledge during onboarding.
Onboarding steps
1
Create your account
Go to the LobbyStack sign-up page, enter your email address and password, and submit the form.LobbyStack opens onboarding after signup.
2
Name your business
Enter the business name that LobbyStack should show across the dashboard and customer-facing details.
3
Import your website
Enter a public website URL to start a background website import, or choose I don’t have a website.Website import crawls public pages such as services, about, FAQ, hours, and contact pages. Private pages, local network URLs, and login-only pages are not imported.
4
Add knowledge documents
Upload supported business documents, add text, or skip the step. You can manage these sources later under Agent > Knowledge.
5
Set the greeting
Write the opening line callers should hear, and pick the caller language your calls open in. You can change both later under Agent > AI settings.
6
Hear your receptionist
Start a test call in your browser and talk to your receptionist the way a caller would. Allow microphone access when your browser asks.
7
Verify your mobile number
Pick your phone’s country, enter your mobile number, and enter the 6-digit code LobbyStack texts you. Your mobile number has to be from the country you pick, and that country decides your LobbyStack number’s country.During a free trial, your receptionist transfers calls only to this mobile number.
8
Choose your number
Pick a number from the list. Without a paid plan, it’s free for 14 days. See how the free trial works.If LobbyStack doesn’t sell numbers in your country yet, ask for an email when it does, and keep testing your receptionist in your browser.
9
Call your number
Call your new number from any phone. Your receptionist answers with your greeting.
10
Forward your business line
To keep the number your customers already dial, forward it to your LobbyStack number.
11
Open the dashboard
Review AI settings, Knowledge, Services, Employees, and Rules before real callers reach your receptionist.
What to configure before real callers
AI settings
Set the opening line, caller language, and transfer number.
Knowledge
Add accurate business answers from text, documents, or website import.
Services
Add services and connect Google Calendar for live appointment booking.
Usage and billing
Check hosted usage limits, reset dates, and spending caps.