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Your LobbyStack account is the starting point for everything — your AI receptionist, your phone number, your call history, and your billing. This page covers how to create an account and how to change your account details after you are signed in.

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Creating an account

1

Go to the sign-up page

Open the LobbyStack sign-up page. You can reach it from the homepage by clicking Try for free, or by navigating directly to the sign-up URL.
2

Enter your email and password

Provide the email address you want to use for your account and choose a password. LobbyStack does not use third-party login providers — your email and password are all you need.Use a strong, unique password. LobbyStack enforces a minimum password length and complexity requirement.
3

Submit the form

Click Sign up. Your account is created immediately and you are taken into the onboarding flow to verify your phone number and claim a dedicated business number.See the Get started guide for a full walkthrough of onboarding.

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Logging in

Go to the LobbyStack login page and enter your email and password. If you forget your password, click Forgot password on the login page. LobbyStack will send a reset code to your email address. Enter the code and choose a new password to regain access.

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Changing your account settings

Once you are signed in, go to Settings in the main navigation, then select Account. From there you can update your business name, email address, and password.

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Business name

Your business name appears in your dashboard and is used by the AI receptionist when it greets callers (unless you override the greeting with custom text).
  1. In Settings > Account, find the Business name field.
  2. Edit the name and click Save.
The change takes effect immediately.

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Email address

Changing your email address requires confirmation.
  1. In Settings > Account, find the Email field.
  2. Enter your new email address and click Save.
  3. LobbyStack sends a confirmation email to the new address. Open it and click the confirmation link.
  4. Your email address is updated once you confirm.
Until you click the link in the confirmation email, your account continues to use your original email address. Check your spam folder if the email does not arrive within a few minutes.

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Password

  1. In Settings > Account, find the Password section.
  2. Enter your current password, then enter and confirm your new password.
  3. Click Save.
Your session remains active after a password change. Other devices signed into your account are not automatically signed out.