What a dedicated number is
A dedicated number is a real phone number assigned exclusively to your business on LobbyStack. Callers dial it like any other phone number. The AI receptionist answers, greets them, and handles the call based on your settings. You can use the number as your primary business line or keep your existing number and forward calls to it. Either way, every call that reaches LobbyStack is answered by your AI receptionist.Claiming your number during onboarding
Number selection happens as part of onboarding, immediately after you verify your mobile phone number.Review the suggested number
LobbyStack automatically suggests a local number based on the area code of the mobile number you verified. The suggestion is displayed with the number itself, its locality, and its region.If the suggested number looks right for your area, you can accept it and move on.
Search for a different number (optional)
If you want a different number, click Pick a different number. A picker opens with three search options:
- City — Enter a city name to find local numbers in that market. LobbyStack pre-fills the city detected from your verified phone.
- Area code — Enter a three-digit area code to search for numbers in that specific region.
- Toll-free — Find a toll-free number (for example, 800 or 888) if you prefer a number that is not tied to a specific geography.
Using your existing business number
If callers already know your existing business phone number, you do not have to ask them to dial a new one. Instead, set up call forwarding on your current number to route calls to your LobbyStack number. Most phone carriers and VoIP providers support forwarding in their account settings or via a short code.To forward calls, log in to your current phone carrier or VoIP provider and set the forwarding destination to your LobbyStack number. The exact steps depend on your provider. Contact your carrier if you are unsure how to enable forwarding.