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Webhooks let another tool react when something happens in LobbyStack. For example, your CRM can log each finished call, or a spreadsheet can get a row for each booking. Only owners and admins can manage webhooks.

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Add a webhook

1

Open Webhooks

Go to Manage > Integrations and click Manage on the Webhooks card.
2

Add the endpoint

Click Add endpoint. Enter the https:// URL your tool gave you and pick the events to send.
3

Save the signing secret

Copy the secret that starts with whsec_ and paste it into your tool. LobbyStack shows it only once.
4

Send a test event

Click Send test event, then Delivery log to check that your tool answered.

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Check deliveries

Delivery log lists the events sent to an endpoint with their status, the response code, and the number of attempts. Click Resend to send an event again. LobbyStack retries failed deliveries for about 23 hours. If every attempt fails, it turns the endpoint off and sends your team an alert. Fix the endpoint, switch it back on, and resend the events you missed.

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Change or remove a webhook

  • Edit changes the URL, description, or events.
  • The switch pauses or resumes sending.
  • Rotate secret replaces the signing secret. Update your tool with the new one.
  • Delete removes the endpoint and its delivery log.
For event payloads and signature checks, see Receive webhooks.