Usage metrics
Included usage
How limits work
On Free, browser test calls and calls to a 14-day trial number both count toward the 30 voice minutes. When those minutes run out, LobbyStack forwards the trial number’s calls to the mobile number you verified until you upgrade. Free hosted workspaces include a set usage pool for each billing period. When an included pool is used up, that usage type pauses until the next period or until the workspace upgrades. Starter and Pro support billable overages for voice, alert SMS, and transfer attempts. Knowledge base has a fixed plan allowance; remove old content or upgrade before adding more after the allowance is full.Overage rates
Annual subscriptions keep monthly usage resets. Unused included minutes do not roll over.
View usage
1
Open Settings
In the dashboard, open Settings.
2
Open Usage
Select Usage from the settings sidebar.
3
Review included usage
Check current usage, remaining quota, usage status, and reset timing.
4
Review pay-as-you-go usage
On Starter or Pro, review estimated overage counts and cost for the current period.
Displayed overage amounts are estimates for the current period until the final invoice is created.