- Free for hosted workspaces with capped included usage.
- Starter for hosted workspaces with a monthly or annual subscription, included usage, and billable overages.
- Pro for hosted workspaces with higher included usage, monthly or annual billing, and billable overages.
- Enterprise for custom hosted arrangements.
- Self-host for deployments that use your own providers and infrastructure.
Hosted plans
| Plan | Monthly charge | Annual charge | Voice minutes | Alert SMS segments | Outbound calls | Knowledge base | Overages |
|---|---|---|---|---|---|---|---|
| Free | $0 | - | 30 min | 10 | 2 | 100 MB | No |
| Starter | $30/month | 24/month effective) | 150 min | 50 | 20 | 2 GB | Yes |
| Pro | $100/month | 80/month effective) | 500 min | 200 | 100 | 10 GB | Yes |
| Enterprise | Custom | Custom | Custom | Custom | Custom | Custom | Custom |
| Usage type | Starter | Pro |
|---|---|---|
| Voice | $0.20 per extra minute | $0.18 per extra minute |
| Alert SMS | $0.02 per extra segment | $0.02 per extra segment |
| Outbound calls | $0.02 per extra attempt | $0.02 per extra attempt |
AI SMS add-on
AI SMS is available as a Pro add-on.| Item | Price |
|---|---|
| Monthly add-on | $5/month |
| One-time setup fee | $19 |
| Usage | $0.03 per SMS segment |
Self-host
Self-hosted workspaces run on your own providers and infrastructure, outside LobbyStack hosted plan quotas.Self-hosting overview
Review what your team manages when running LobbyStack yourself.
Manage billing
In the dashboard, open Settings > Billing to:- See the current plan.
- Upgrade to Starter or Pro.
- Manage your subscription.
- Enable the AI SMS add-on when eligible.
- Review recent billing transactions.
- Complete SMS compliance setup for hosted AI SMS.