Plans and billing

LobbyStack supports five plan states in the app:

Free for hosted workspaces with capped included usage.
Starter for hosted workspaces with a monthly or annual subscription, included usage, and billable overages.
Pro for hosted workspaces with higher included usage, monthly or annual billing, and billable overages.
Enterprise for custom hosted arrangements.
Self-host for deployments that use your own providers and infrastructure.

Hosted plans

Plan	Monthly charge	Annual charge	Voice minutes	Alert SMS segments	Outbound calls	Knowledge base	Overages
Free	$0	-	30 min	10	2	25 MB	No
Starter	$30/month	$288/year ($ 24/month effective)	150 min	50	20	100 MB	Yes
Pro	$100/month	$960/year ($ 80/month effective)	500 min	200	100	500 MB	Yes
Enterprise	Custom	Custom	Custom	Custom	Custom	Custom	Custom

Paid plan overage rates:

Included usage resets monthly on monthly and annual subscriptions. Unused minutes do not roll over.

AI SMS is available as a Pro add-on.

AI SMS also requires compliance setup before hosted business-number messaging is ready.

Self-hosted workspaces run on your own providers and infrastructure, outside LobbyStack hosted plan quotas.

Review what your team manages when running LobbyStack yourself.

In the dashboard, open Settings > Billing to: