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POST
Book an appointment

Authorizations

Authorization
string
header
required

An API key from Settings > API keys (lsk_...), which acts on its own business, or a platform key from the PLATFORM_API_KEYS setting (lsp_...), which onboards and manages businesses. Scopes: business:read, business:write, calls:read, contacts:read, contacts:write, appointments:read, appointments:write, messages:read, knowledge:read, knowledge:write, webhooks:manage, billing:manage, phone_numbers:manage, team:manage, businesses:create, users:create, phone_numbers:purchase, partner:read, partner.businesses:write, partner.demos:write, partner.packages:write, partner.branding:write, partner.templates:write, partner.team:write, partner.billing:read, partner.billing:write. Only platform keys can hold businesses:create and users:create, and only a key a partner made in its console can hold the partner scopes, which the Partner endpoints use. Only a partner's owners grant partner.billing:read and partner.billing:write.

Headers

LobbyStack-Business
string<uuid>

The business a platform key acts on. Required with a platform key. A per-business key may leave it out; if it sends one, it must be the key's own business.

Idempotency-Key
string

A unique value, up to 255 characters, that makes retries of this request safe for 24 hours.

Maximum string length: 255

Body

application/json
service_id
string<uuid>
required

Stable identifier (UUID).

starts_at
string<date-time>
required

Start time. Use a starts_at value from GET /availability.

contact_id
string<uuid>

An existing contact with a phone number. Provide contact_id or contact_phone.

contact_phone
string

Phone number in E.164 format.

Pattern: ^\+[1-9]\d{6,14}$
contact_name
string
Required string length: 1 - 200
staff_id
string<uuid>

Book with this active staff member. Without it, LobbyStack picks one who is free.

notes
string

Notes on the appointment. The receptionist can read them to a verified caller.

Maximum string length: 2000

True only if the customer agreed to receive confirmation and reminder texts. Self-hosted instances only: on LobbyStack Cloud, texts come from LobbyStack's shared number, and only the receptionist can collect that consent, on a call.

Response

Created

data
object
required