Book an appointment
Books only when the business’s booking_mode is instant. Returns 409 booking_requires_confirmation in request mode and 409 booking_disabled when booking is off.
Authorizations
An API key from Settings > API keys (lsk_...), which acts on its own business, or a platform key from the PLATFORM_API_KEYS setting (lsp_...), which onboards and manages businesses. Scopes: business:read, business:write, calls:read, contacts:read, contacts:write, appointments:read, appointments:write, messages:read, knowledge:read, knowledge:write, webhooks:manage, billing:manage, phone_numbers:manage, team:manage, businesses:create, users:create, phone_numbers:purchase, partner:read, partner.businesses:write, partner.demos:write, partner.packages:write, partner.branding:write, partner.templates:write, partner.team:write, partner.billing:read, partner.billing:write. Only platform keys can hold businesses:create and users:create, and only a key a partner made in its console can hold the partner scopes, which the Partner endpoints use. Only a partner's owners grant partner.billing:read and partner.billing:write.
Headers
The business a platform key acts on. Required with a platform key. A per-business key may leave it out; if it sends one, it must be the key's own business.
A unique value, up to 255 characters, that makes retries of this request safe for 24 hours.
255Body
Stable identifier (UUID).
Start time. Use a starts_at value from GET /availability.
An existing contact with a phone number. Provide contact_id or contact_phone.
Phone number in E.164 format.
^\+[1-9]\d{6,14}$1 - 200Book with this active staff member. Without it, LobbyStack picks one who is free.
Notes on the appointment. The receptionist can read them to a verified caller.
2000True only if the customer agreed to receive confirmation and reminder texts. Self-hosted instances only: on LobbyStack Cloud, texts come from LobbyStack's shared number, and only the receptionist can collect that consent, on a call.
Response
Created