Find your number
Click Agents in the sidebar, open the agent, and click Channels in its menu. The number shows under Phone number. Click Manage beside it to open the number’s page. Configure what callers hear and where the agent transfers them on its General page, under Name, greeting and voice and Transfers.Get a number
If you don’t have a number yet, open the default agent’s Channels and click Get a number. On Free, click Choose my number to try one free for 14 days. To keep your current business line, forward it to your LobbyStack number. Only the default agent can get a number. To have another agent answer it, move the number to that agent.Replace a number
Eligible workspaces can replace their number once:1
Open the number
On the agent’s Channels, click Manage beside the number.
2
Search for a number
Choose a country and area code, then review the available local numbers.
3
Confirm the replacement
Select a number and confirm the change. Your previous number stays active for 30 days. Update your call forwarding, website links, and printed material that use the previous number.